From our hands to theirs.
Delivery and collection, clearly explained.
Where we deliver
We deliver within the Maldives, including Malé, Hulhumalé, nearby islands and resorts. Delivery to nearby and faraway local islands can also be arranged by speedboat, domestic flight or seaplane, subject to transport availability and suitable conditions.
Your preferred date and time
Choose your preferred date and time slot at checkout. These are requests until PIXY confirms the arrangements. For same-day delivery or a time-critical occasion, contact the team before placing your order. All checkout times are Maldives time.
For the busiest occasions
For Valentine’s Day, Teachers’ Day and New Year, please place your request at least seven days ahead where possible. Early ordering gives us more time to discuss availability; delivery still requires confirmation.
Delivery charges
Malé and Hulhumalé: delivery is free for orders of MVR 500 or more. For orders below MVR 500, the delivery fee is MVR 100.
Airport / Resort: the delivery fee is MVR 150. This covers airport delivery and coordination of check-in and handover with the relevant airline. Onward transport to the resort is separate.
Checkout shows applicable GST separately. For other island transport, PIXY will confirm the arrangements and any additional charge before requesting payment. You may accept the quote, discuss an alternative or decline the order.
Island and resort handovers
Tell us the destination and transport contact so we can confirm a suitable handover point. This may be a departure jetty or an airport transport counter. A handover to onward transport is different from delivery to the recipient’s door. Weather, transport availability and cancellations may affect arrival time; confirm the plan with PIXY before relying on a particular schedule.
Homes and apartment buildings
For houses, flats and apartment buildings, delivery is to the building’s ground-floor entrance. We do not deliver to individual apartments or upper floors.
We call the recipient before delivery so they can be ready to collect at the ground floor. Please provide a reachable phone number and arrange for the recipient, or someone collecting on their behalf, to meet our delivery team there. This helps us keep deliveries moving smoothly for everyone.
Hotels and hospitals
Hotel deliveries are to reception. Include the hotel’s name, address and phone number, plus the recipient’s name and room number where available. For hospitals, check that flowers are permitted before ordering and provide the recipient’s ward, room and a reachable contact. Access to individual rooms may be restricted.
Help us find the recipient
Provide a complete address, accurate phone number and useful location instructions. Let us know promptly if details change. Incorrect details, an unavailable recipient or a reroute can affect delivery and the condition of perishable items. The conditions for unsuccessful delivery are explained in our Terms and Conditions.
Prefer to collect?
Choose collection at checkout and select a pickup outlet. Outlet pickup has no delivery fee. Wait for PIXY to confirm the collection arrangements before travelling.
Need help with an arrangement?
Contact info@pixy.mv or +960 777 4142, quoting your order number.
